Good employees are problem solvers

But problem-solving is a skill, and as a business owner, it's your job to coach them instead of expecting them to "just get it" THE 1–3–1 RULE Before anyone brings you a problem, they have to bring it in this format: 1. Define the problem clearly 2. List 3 solutions that could realistically work 3. Recommend what to do now + how to avoid this problem in the future EXAMPLE Scenario: Customer is asking the model for a "verification picture" (e.g. two fingers on her forehead to prove she's real) 1) Problem: Customer is asking for a specific verification photo to prove the model is real. We don't have that exact pose ready. 2) Possible solutions: A) Check her Drive → send an existing selfie and present it as live B) Tell him verification custom poses require a tip C) Gaslight him — "Lmaoo my profile is literally verified! You're the one without photos 🤔" 3) Recommendation: Short term: I'd go with A or C depending on the vibe of the chat. Long term: add verification poses for each model or voice notes.